E-commerce Virtual Assistant

Join Tavor Perry as an E-commerce Virtual Assistant and become a key player in driving our online retail success! This is a fantastic opportunity for a detail-oriented and tech-savvy professional to support our e-commerce operations from the beautiful locations of Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung. Our mission is to provide exceptional customer service and ensure seamless online shopping experiences for our valued customers.

As an E-commerce Virtual Assistant, you will be responsible for managing our online store, processing orders, and providing top-notch customer support. You will work closely with our team to enhance our e-commerce platform using tools like Shopify, Mailchimp, and Google Analytics. This role offers a unique chance to grow your skills in a dynamic and innovative environment.

We are looking for a proactive and reliable individual who is passionate about e-commerce and customer service. If you have experience with e-commerce platforms and a keen eye for detail, we invite you to apply and be part of our journey in making Tavor Perry a leading name in online retail.

📋 Tanggung Jawab Pekerjaan

• Manage our online store on Shopify, ensuring accurate product listings and inventory levels.
• Process orders efficiently, from receiving to fulfillment, ensuring timely delivery.
• Provide excellent customer service through email and live chat support.
• Analyze customer data using Google Analytics to identify trends and improve our marketing strategies.
• Create and manage email campaigns using Mailchimp to engage our customer base.
• Assist in the development of our e-commerce platform, implementing new features and improvements.
• Monitor and report on key performance indicators (KPIs) to track the success of our e-commerce operations.
• Stay updated with the latest trends and best practices in e-commerce and customer service.

🎓 Kualifikasi & Syarat

• Minimum 1-2 years of experience in e-commerce or customer service roles.
• Proficient in using e-commerce platforms like Shopify, WooCommerce, or BigCommerce.
• Experience with email marketing tools such as Mailchimp or Constant Contact.
• Familiarity with Google Analytics or other web analytics tools.
• Strong communication skills, both written and verbal, in English.
• Detail-oriented with a keen eye for accuracy.
• Ability to work independently and as part of a team.
• Passionate about e-commerce and customer service.

🛠️ Keahlian

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